Last Updated: 09 May,2025
Zerofic is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your data when you use our website (https://zerofic.site) or engage our services.
1. Information We Collect
Personal Data
- Contact Details: Name, email, phone, business name (via forms, emails, or contracts).
- Payment Information: Billing address, transaction history (processed securely via PayPal/Stripe; we don’t store card details).
- Technical Data: IP address, browser type, device info (via cookies and analytics tools like Google Analytics).
Client-Specific Data (For Services)
- SEO/Ads Accounts: Access to Google Ads, Facebook Business Manager, or analytics platforms (with your consent).
- Business Documents: Marketing briefs, competitor analyses (stored encrypted).
2. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Deliver services (SEO, ads management) | Contractual obligation |
| Respond to inquiries | Legitimate interest |
| Improve website/user experience | Consent (via cookies) |
| Send invoices/receipts | Legal compliance |
| Prevent fraud/abuse | Legitimate interest |
3. Data Sharing & Third Parties
We never sell your data. Limited sharing occurs with:
- Service Providers: Payment processors, email tools (Mailchimp), CRM systems.
- Platforms: Google/Facebook (for ad campaign execution).
- Legal Compliance: If required by law (e.g., court orders).
International Transfers: Data may be processed outside your country under GDPR/standard contractual clauses.
4. Cookies & Tracking Technologies
- Essential Cookies: Login sessions, shopping cart (necessary for site function).
- Analytics Cookies: Google Analytics (anonymized data).
- Marketing Cookies: Facebook Pixel (for ad retargeting; opt-out via browser settings).
Manage preferences via our Cookie Banner or browser settings.
5. Data Retention
- Client Data: 3 years post-contract termination (for tax/legal compliance).
- Website Comments: Indefinite (to auto-approve follow-ups).
- Inactive Accounts: Deleted after 2 years.
6. Your Rights
Under GDPR/CCPA, you may:
- Access or delete your data.
- Correct inaccuracies.
- Object to processing (e.g., marketing emails).
- Request portability (export your data).
To exercise rights, email info@zerofic.site. We respond within 30 days.
7. Security Measures
- Encryption: SSL/TLS for data transfers.
- Access Controls: Staff training, limited internal access.
- Breach Protocol: Notify affected users within 72 hours.
8. Children’s Privacy
Our services are not for users under 13. We don’t knowingly collect their data.
9. Policy Updates
We’ll notify users of changes via email or website notices. Continued use implies acceptance.
10. Contact Us
For questions or data requests:
Email: info@zerofic.site
Address:117 Gulshan Ave, Dhaka 1212, Bangladesh.
By using or visiting this website, you acknowledge that you have read, understood, and agreed to be bound by our Privacy Policy and Terms & Conditions. If you do not agree, please discontinue use of our website and services immediately.